{literal}
<script type='text/javascript'>

	function sure_close()
	{
		if ( confirm('{/literal}{$lang['confirm_close']}{literal}') )
		{
			return true;
		}
		else
		{
			return false;
		}
	}

	function sure_escalate()
	{
		if ( confirm('{/literal}{$lang['confirm_escalate']}{literal}') )
		{
			return true;
		}
		else
		{
			return false;
		}
	}

	function sure_delete_reply()
	{
		if ( confirm('{/literal}{$lang['confirm_delete_reply']}{literal}') )
		{
			return true;
		}
		else
		{
			return false;
		}
	}

	function validate_form(form)
	{
		if ( ! form.message.value )
		{
			alert('{/literal}{$lang['err_no_message']}{literal}');
			form.message.focus();
			return false;
		}
	}

	function amithumbsup(rate)
	{
		document.images['thumbsup_'+rate].src = '{/literal}{$img_url}{literal}/thumbs_up_hover.gif';
	}

	function unamithumbsup(rate)
	{
		document.images['thumbsup_'+rate].src = '{/literal}{$img_url}{literal}/thumbs_up.gif';
	}

	function amithumbsdown(rate)
	{
		document.images['thumbsdown_'+rate].src = '{/literal}{$img_url}{literal}/thumbs_down_hover.gif';
	}

	function unamithumbsdown(rate)
	{
		document.images['thumbsdown_'+rate].src = '{/literal}{$img_url}{literal}/thumbs_down.gif';
	}

</script>
{/literal}
<div class='content_block'>
	<h1>{$lang['viewing_ticket']}</h1>
	<div class='groupbox'><div style='float:right'><a href='{$td_url}/index.php?act=tickets&amp;code=print&amp;id={$t['id']}'>{$lang['print']}</a>{if $t['links']} | {$t['links']}{/if}</div>{$t['subject']}</div>
	<table width='100%' cellpadding='0' cellspacing='0'>
	<tr>
		<td class='option1-med' width='20%'>{$lang['ticket_id']}</td>
		<td class='row1-med' width='30%'>{$t['id']}</td>
		<td class='option1-med' width='20%'>{$lang['replies']}</td>
		<td class='row1-med' width='30%'>{$t['replies']}</td>
	</tr>
	<tr>
		<td class='option2-med'>{$lang['priority']}</td>
		<td class='row2-med'>{$t['priority']}</td>
		<td class='option2-med'>{$lang['last_reply']}</td>
		<td class='row2-med'>{$t['last_reply']}</td>
	</tr>
	<tr>
		<td class='option1-med'>{$lang['department']}</td>
		<td class='row1-med'>{$cache['depart'][ $t['did'] ]['name']}</td>
		<td class='option1-med'>{$lang['last_replier']}</td>
		<td class='row1-med'>{$t['last_mname']}</td>
	</tr>
	<tr>
		<td class='option2-med'>{$lang['submitted']}</td>
		<td class='row2-med'>{$t['date']}</td>
		<td class='option2-med'>{$lang['status']}</td>
		<td class='row2-med'>{$t['status_human']}</td>
	</tr>
	{if $cdfields_left}
	{foreach $cdfields_left $cdfl}
	<tr>
		<td class='option{$cdfl['class']}-med'>{$cdfl['name']}</td>
		<td class='row{$cdfl['class']}-med'{if $cdfl['colspan']} colspan='{$cdfl['colspan']}'{/if}>{$cdfl['value']}</td>
	{if $cdfl['colspan']}</tr>{/if}
	{if $cdfields_right[ $cdfl['count'] ]}
		<td class='option{$cdfields_right[ $cdfl['count'] ]['class']}-med'>{$cdfields_right[ $cdfl['count'] ]['name']}</td>
		<td class='row{$cdfields_right[ $cdfl['count'] ]['class']}-med'>{$cdfields_right[ $cdfl['count'] ]['value']}</td>
	</tr>
	{/if}
	{/foreach}
	{/if}
	</table>

	{if $t['close_reason']}
	<div class='alert'>{$lang['close_msg_a']} {$t['close_mname']} {$lang['close_msg_b']}<br /><br />{$t['close_reason']}</div>
	{/if}

	<br />
	<div class='groupbox'>"{$t['subject']}" by {$t['mname']}{if $member['g_ticket_edit']}&nbsp;&nbsp;<a href='{$td_url}/index.php?act=tickets&amp;code=edit&amp;id={$t['id']}'>({$lang['edit']})</a>{/if}</div>
	<div class='row1'>
		{$t['message']}
	</div>
	{if $t['attach_id']}
	<div class='infopop'><a onclick="javascript:Effect.toggle('info1','blind');" class='fake_link'><img src='{$img_url}/toggle.gif' alt='+' /> {$lang['attachment_b']}</a><div id='info1' style='display: none;'><div><a href='{$td_url}/index.php?act=tickets&amp;code=attachment&amp;id={$t['attach_id']}'>{$t['original_name']}</a> ({$t['size']})</div></div></div>
	{/if}

	{if $replies}
	{foreach $replies $r}
	<a name='reply{$r['id']}'></a>
	<div class='{$r['class_strip']}'><div class='links' style='float:right'>{$r['time_ago']}{if $r['mid'] == $member['id'] && ! $r['staff']}{if $member['g_reply_edit']}&nbsp;&nbsp;<a href='{$td_url}/index.php?act=tickets&amp;code=editreply&amp;id={$r['id']}'><img src='{$img_url}/edit_icon.gif' alt='{$lang['edit']}' style='vertical-align:middle' /></a>{/if}{if $member['g_reply_delete']}&nbsp;&nbsp;<a href='{$td_url}/index.php?act=tickets&amp;code=dodelreply&amp;id={$r['id']}'><img src='{$img_url}/delete_icon.gif' alt='{$lang['delete']}' style='vertical-align:middle' /></a>{/if}{/if}{$r['rate_imgs_solo']}</div>{$r['mname']} -- {$r['date']}</div>
	<div class='{$r['class_msg']}'>
		{$r['message']}
	</div>
	{if $r['attach_id']}
	<div class='infopop'><a onclick="javascript:Effect.toggle('info{$r['attached']}','blind');" class='fake_link'><img src='{$img_url}/toggle.gif' alt='+' /> {$lang['attachment_b']}</a><div id='info{$r['attached']}' style='display: none;'><div><a href='{$td_url}/index.php?act=tickets&amp;code=attachment&amp;id={$r['attach_id']}'>{$r['original_name']}</a> ({$r['size']})</div></div></div>
	{/if}
	{/foreach}
	{else}
	<div class='option1-mini'>{$lang['no_replies']}</div>
	{/if}
	<br />

	{if $t['status'] != 6}
	{if $error}
	<div class='critical'>{$error}</div>
	{/if}
	<div class='groupbox'>{$lang['send_reply']}</div>
	<form action='{$td_url}/index.php?act=tickets&amp;code=reply&amp;id={$t['id']}' method='post' onsubmit='return validate_form(this)' enctype='multipart/form-data'>
	{$token_ticket_reply}
	<div class='option1'><textarea name='message' id='message' rows='7' cols='100' style='width: 98%; height: 140px;'>{$input['message']}</textarea></div>
	{if $cache['config']['ticket_attachments'] && $member['g_ticket_attach'] && $cache['depart'][ $t['did'] ]['can_attach']}
	<div class='option2'><input type='file' name='attachment' id='attachment' size='32' />{$upload_info}</div>
	{/if}
	<div class='formtail'><input type='submit' name='submit' id='send' value='{$lang['send_reply_button']}' class='button' /></div>
	</form>
	{/if}
</div>